I installed the program, but not getting the alias (still showing a numbers ID)
I have just tried AnyDesk for the very 1st time today (long time TeamViewer user), so I'm not sure, if this is a bug, or maybe normal behaviour.
I installed AnyDesk on 4 computer in my household, and with 3 of them there was no problem - as soon as I installed the program, the ID changed to an easy readable alias. The 4th one did not. AnyDesk is installed, I tried restarting the program, going through settings, looking for something related to this. Nothing helped.
The option in settings "Show AnyDesk ID instead of alias" is unchecked.
This batch I found here on the forums does not return an alias, it shows nothing as in "empty string" I guess.
Basically, this 4th computer did not receive an alias after installing the program.
How do I fix it?
I am having the same issue - 3 other computers on my LAN are just fine. I've completely uninstalled (using Revo which cleans up any remaining registry entries and/or files), turned off firewall, antivirus, etc. Performed the same steps to install as the working computers. Still just showing an ID instead of an alias. The output of the commandline 'anydesk --get-alias' is blank.
Has anyone figured this out?
Check windows firewall. It should be off at least during the installation
Scott Logan commented
I am also having this issue with a new install on a friends laptop
Forgot to paste the script, and can't find the edit button...
path=C:\Program Files (x86)\AnyDesk\;%path%
for /f "delims=" %%i in ('anydesk --get-alias') do set CID=%%i
echo AnyDesk alias is: %CID%