still a lot of problems on Linux :(
Many administrators who support companies from the IT side use Linux. Customers use Windows. Therefore, it would seem that Linux - Windows connection should be the most important element of the remote help program.
since Apr 15, 2017 no progress with keyboard, and still a lot of another bugs with Linux Version...
1. The most important: Continuous keyboard problems. The customer connection everything is OK for a few minutes. After this time the keyboard starts to crash. The keyboard mapping is transformed. Many characters stop working, others do not display the characters they should. The left mouse button starts to work as the right mouse button by displaying the context menu instead of executing commands. The only solution is to restart connection every few minutes, but then you need to configure an unauthorized connection, and this is not always possible.
2. When I try to contact the client via a chat, I write text to him and he has no clear information that I am writing a message to him. A discreetly flashes minimized icon at the bottom of the screen, but a window with clear information should pop up! The customer does not know that I want to contact him so I have to call him by phone. Why is there a chat for?
3. No dark themes support. I use many applications on Linux, all support dark layouts, Anydesk is the first one who can't do it and announced by email that he doesn't intend to do anything about it: (( Why??
Distributor ID: LinuxMint
Description: Linux Mint 18.2 Sonya
Linux 4.10.0-32-generic x86_64
Nick W commented
> The new Version was released yesterday
> and should resolve the keyboard issue ...
There are huge keyboard problems, still (v2.9.5), from Debian (9 amd64 xfce) to other Debian and Windows 7. On the Debian remote station, the keyboard layout is completely garbled after disconnecting – not good!
AnyDesk is completely unusable for me, if I connect to a remote machine with a different keyboard layout (~50% of my work).
The new Version was released yesterday and should resolve the keyboard issue and the chat issue. Could you try this and report back if it works for you? Thanks :)
Piotr Kuczyński commented
#1 - OK, thanks - I will test it carefully...
#2 - still without progress, when type any message by chat, minimized icon only flashes on client side. It's very difficult to see that any message awaits to read
#3 - OK, it would be nice... dark themes are very popular by Linux users
my Linux version 2.9.5
client Windows 3.6.1
Hello, Thanks for your message. Number one should be fixed with the next release, also number 2 has been improved (it was a bug that occured on some desktops only like e.g. in XFCE). Number 3 is a known issue and requires some rewriting of GUI code.