Display issues and/or wrong mouse position

Changing the DPI settings in Windows can cause several issues. This may happen in Windows 8.1 and newer versions.

There are two problems known yet.

1.) Mouse positions (local and remote) are not synchronous
2.) The remote screen is not centered inside AnyDesk


1.) appears when the local DPI settings have been changed and the local user did not log out and in after that.
2.) appears when the local DPI settings have been changed and the local user did not log out and in after that WHILE AnyDesk is using graphic acceleration mode 'D3D' and view mode 'Shrinked' or 'Original'.

If you encounter one of these issues, try to log out from Windows and log in again.

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