AnyDesk on macOS



Installation

Note: AnyDesk is available for macOS Yosemite 10.10. or later.

To install AnyDesk on macOS, enter admin credentials for each of the following steps and click "Install":

  1. Accept Terms and Conditions
  2. Install the helper tool
  3. Install AnyDesk

Session Request and Accept Window

Accept Window on macOS

The accept window is displayed for incoming clients during session request. Applied to the accept window are client details and available permissions.

Default incoming client permissions:

  • Allow to take control
  • Allow to use clipboard
  • Allow to use file manager

Disabling all options in settings or during session creates a passive remote device.


Requirements for macOS Catalina

Permission Reminder

Starting with macOS Catalina AnyDesk needs the permissions for controlling and recording. A prompt is shown in AnyDesk's main window below the AnyDesk-ID/Alias, if AnyDesk detects they're not granted. Clicking "Configure" will open up the correct settings page, in which you will need to enable AnyDesk under "Accessibility" and "Screen Recording". This can manually be done by going to "System Preferences" > "Security & Privacy" > "Privacy" and then "Accessibility" and "Screen Recording" respectively.

Requirements for macOS Mojave

Permission Request

Every macOS starting with Mojave requires AnyDesk to explicitly control a device, on the first start, a message for this is shown, to accept this. If this message was denied, the setting can manually be changed in "System Preferences", "Security&Privacy", "Privacy", "Accessibility" by add "AnyDesk" to the list of trusted apps.





Start file manager by Browse Files

File Manager

Click "Browse files" to start the File Manager session.

Note: network drives and UNC paths are not yet supported.


User Interface on macOS

User Interface

Set interface options:

  • Set language
  • Ask for comment after session
  • Show AnyDesk ID instead of Alias
  • Open address book on startup


Uninstall AnyDesk

There are two options to uninstall AnyDesk on macOS:

  • Remove AnyDesk from App folder to trash.
  • Remove AnyDesk folder in your Home directory.
Note: Do not delete your service.conf or your ID/Alias will be lost as well.

See also: AnyDesk_ID_and_Alias