The firewall may have to be modified. To allow AnyDesk for incoming connections, add AnyDesk to the Whitelist:


TCP-Port 80 and 443

"Is it possible to get the IP adresses from your servers for my firewall?"

We do not provide IPs from the AnyDesk network since these are constanly changing, but you can determine them yourself with:

"nslookup" (Windows) or

"dig" (Linux)

Windows Firewall request to allow the TCP-Listening Port on first session request.

Windows Firewall

If the TCP-Listening Port is enabled on AnyDesk clients that are not yet installed hence run portable, the Windows Firewall will asked for permission on the first session request. Disable the TCP-Listening Port in your custom client to avoid the message for portable clients.
Note: Disabled TCP-Listening Port lowers the ability to establish direct connections. Use a disabled listening port in your custom client for standard users without the ability to install AnyDesk.

Port Forwarding

If AnyDesk cannot establish direct connections automatically you may set up a listening port manually in your firewall. Enter the port to the AnyDesk settings. See Listening Port