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Help Center

The Help Center describes AnyDesk and its features. Use the search bar, [list of articles] or [FAQ] to find information or the solution for your case.
If you have any further question please contact our [Support].

The current status of our Global Network and Services can be found on our Status Page


Do I need to install AnyDesk?

AnyDesk will have elevated privileges when installed. Connecting to a client with AnyDesk installed won't run into trouble controlling Admin (UAC) required applications. However you can request elevation remotely to clients that run AnyDesk portable. The login credentials can be entered remotely, the following UAC prompt must be confirmed manually from the remote side. Each installation has its unique ID and is bound to a specific license.

How to reset 2FA / Two Factor Authentication

To reset 2FA see Two-Factor_Authentication.

Do I need to be present at the remote side to start a session? (Unattended Access)

No, you can set a "password for unattended access" to gain access remotely. See Unattended Access

More Frequently Asked Questions

What's New

  • 02-2021 AnyDesk 6.2 for Windows released.
  • 01-2021 AnyDesk 6.1 for Linux released.
  • 01-2021 AnyDesk 5.3 for iOS released.
  • 12-2020 AnyDesk 6.1 for Windows released.
  • 11-2020 AnyDesk 6.1 for macOS released.
  • View the changelog