Session Settings

block disable action

The session settings are displayed in the session-toolbar during session. See also: Permissions

Toolbar for Session Settings

Connection State Remote Permissions System Information
Chat Actions Keyboard Display Local Permissions Whiteboard


Connection State

The connection state indicating wehter AnyDesk is connected to the server or is in session.

Connection state ready.png Connection state direct session.png connection_state_connecting.png
  • ready
  • in a session
  • connecting to the network
Hourglass Indicates when AnyDesk is busy with transmitting image data (for slow links).
Harddrive Indicates the hard drive status of the remote machine. Useful for diagnosing if the remote operation is delayed due to a busy drive.
Favorite Add session partner to favorites.


System-information & remote permissions

System-Information

Displays system information and session permissions of the remote device.

AnyDesk Remote Device Hardware Network
ID Operating System Memory/RAM Network Adapter
Alias Computer Name Mainboard IP Address
AnyDesk version User Name CPU MAC Address
License Domain Graphics Card
Elapsed time Remote Permissions Hard Disk


Actions

  • Request Elevation: Request administrative permissions for AnyDesk on the remote side. For this the remote side needs to accept the UAC Request.
  • Switch sides: Changes the direction of the presentation. Use this feature if you want to show something on your desktop to the remote user during a remote support session.
  • Ctrl + Alt + Del: Invokes the secure attention sequence on the remote machine (pressing these keys cannot be transmitted directly by AnyDesk, as the operating system does not permit it for security reasons). This option is only available if AnyDesk is installed on the remote machine or AnyDesk ist started with administrative rights.
  • Take screenshot: Saves the current session image to: %homepath%\Pictures\AnyDesk


Display

Options to adjust the appearance of the session:

View mode
  • Fullscreen mode: Switches AnyDesk to Fullscreen mode. (faster)
  • Original: This option displays the image untouched in original remote resolution. If the remote desktop does not fit, the view will be scrolled to the mouse cursor position. In case the remote monitor needs less area than the local monitor, grey bars are inserted at the sides.
  • Shrink: This option shrinks the displayed image if necessary to ensure that it fits into the available screen space. Instead, grey bars are inserted at the borders.
  • Stretch: Unlike the above option, it stretches the image to cover the available screen. The image might appear blurry, if the remote monitors resolution is much lower than the local resolution.
  • Auto Adopt Resolution: When AnyDesk is in window mode and the remote display panel doesn't fit into the Main Window, this option reduces the remote resolution to let it fit into the available window. This option works for both directions lowering the resolution for a smaller window, or increase it for a window bigger than the displayed remote panel. In the best case, the resolution is equal on remote and local side, when using this option.


Quality

These settings determine the perceived quality of the connection. This is a trade-off between reaction speed (low lag) on the one side, and good rendition of the remote image on the other side. AnyDesk performs a detection of the connection quality during every session preamble. You can choose how the results of the connection quality measurement affects the rendition of the remote machine.

  • Best audio/video quality: This mode has the best rendition but at the highest cost of transmitted data. Use this mode with fast connections. You can select this mode on slower links as well if your work involves few data intensive operations, such as using a text editor.
  • Balanced: If selected, AnyDesk tries to choose the best trade-off between laggyness and image/audio quality.
  • Lowest reaction time: Choose this mode if you want the best reaction time and a feeling as if there are no transmission programs involved at all. This can visibly affect the image quality, depending on the connection speed.
  • Detect connection speed: If you unselect this option, the measured bandwidth is not used as a basis for selecting the quality. Instead, three predefined parameter sets are used. Not recommended. Use this mode if you suspect an error in the measurement of the connection quality.

Apart from image quality (which is DeskRT quality for GUI data and video/vp8 quality for fast moving natural images) and audio quality, some effects of the graphical user system will be disabled if needed in order to keep the bandwidth requirement low.


Visual Helpers

  • Show remote cursor: Determines whether AnyDesk renders the remote users cursor. This enables the user on the remote side to point you something.
  • Show move/size-helper: For slow internet connections, moving or resizing windows can get too slow for fluent work. Check this option so AnyDesk immediately shows the position of the remote window by overlaying a purple transparent rectangle.


Local Permissions

Local Permissions

Permission control the interaction with the user of the remote device. Options not available or denied by the remote client are grayed out or display a denied symbol.


  • Transmit sound: Choose whether to receive the remote sound given that the remote client has transmission enabled.
  • Control mouse and keyboard: Select this option if you only want to view the remote image and do not want to interfere with the remote user by accident.
  • Synchronize clipboard: If enabled, the clipboard is synchronized (Text and files). Both sides need to have the feature enabled.
  • Block users input: Lock keyboard and mouse on the remote device. Useful to prevent interactions of the remote user with the session.
Available if AnyDesk is installed or running with administrative privileges on the remote device.
  • Lock remote account on session end: Activates the LockScreen on the remote device after session as if triggered by ❖ + L.


Whiteboard

See Whiteboard