--- title: "AnyDesk for Android / ChromeOS" slug: "anydesk-for-android" status: "update" updated: 2026-05-06T14:51:09Z published: 2026-05-06T14:51:09Z canonical: "support.anydesk.com/anydesk-for-android" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.anydesk.com/llms.txt > Use this file to discover all available pages before exploring further. # AnyDesk for Android / ChromeOS **AnyDesk for Android** allows users to both initiate and receive remote desktop sessions across platforms. It supports key features including Unattended Access, clipboard synchronization, and File Transfer. --- ## System requirements AndroidChromeOS - **Operating System** - *Outgoing connections* require *Android 4.4 or higher*. - *Incoming connections* require *Android 5.0 or higher*. - *Remote control features* require *Android 7.0 or higher*. - **Control Plugins** Many Android devices require an additional [**control plugin**](/v1/docs/anydesk-for-android#control-plugins) to enable full input control. When you launch AnyDesk for the first time, the app will automatically prompt you to install the appropriate plugin based on your device model. ⚠️ After installing the plugin, you may need to manually enable it under: **Settings** > **Accessibility.** - **Functionality Limitations:** Only **remote screen viewing** is supported on ChromeOS. Input control is not available due to vendor-imposed restrictions. --- ## Install and set up AnyDesk on Android ### Installation You can install AnyDesk on Android in one of two ways: 1. **Download from an official app store.** AnyDesk is available on the following platforms: | [![AnyDesk - Google Play](https://f.hubspotusercontent40.net/hubfs/7940397/Help%20Center/AnyDesk%20for%20Android/Available_GooglePlay-55dc42.svg)](https://play.google.com/store/apps/details?id=com.anydesk.anydeskandroid) | [![AnyDesk - AppGallery](https://f.hubspotusercontent40.net/hubfs/7940397/Help%20Center/AnyDesk%20for%20Android/Available_Huawei-7b3d39.svg)](https://appgallery.huawei.com/#/app/C100140863) | [![AnyDesk - Galaxy Store](https://f.hubspotusercontent40.net/hubfs/7940397/Help%20Center/AnyDesk%20for%20Android/Available_GalaxyStore-cf156b.svg)](https://galaxystore.samsung.com/detail/com.anydesk.anydeskandroid) | | --- | --- | --- | 2. [**Deploy a custom client via the my.anydesk management portal**](/v1/docs/anydesk-for-android#customize-your-anydesk-client)**.** Use the [my.anydesk II](http://my.anydesk.com/v2) management portal to create a Custom Android Client and deploy it to managed devices. ### Control plugins Android doesn’t allow remote input (such as mouse, keyboard, or touch) by default. As a result, AnyDesk for Android can only view the device screen without allowing interaction. To enable input control, AnyDesk must receive special input permissions from the system. These permissions are provided via control plugins, which are installed separately. **Control plugins** are small add-on applications provided by AnyDesk to enable input control on Android devices. There are two types of plugins: - **Universal plugin (**`ad1`**):** Available via the Play Store. This plugin works on many devices and supports input control for most common use cases. - **Vendor-plugins:** Required on some Android devices due to manufacturer restrictions. These plugins are specific to the device model and must be manually downloaded and installed. To use full remote control features, including input and touch interactions, users must install the appropriate control plugin for their device. > [!NOTE] > 🦉 You can view the list of all available plugins on the [**Android Control Plugins**](/v1/docs/android-control-plugins) page. #### How to install the correct plugin - **Do not manually search for or install a plugin.** AnyDesk will detect if the universal plugin (`ad1`) is needed and prompt you to install it. - If a **vendor-plugin** is required, you will be redirected to the [Android Control Plugins](/v1/docs/android-control-plugins), where you can download and install the correct plugin for your device: - Identify the correct plugin for your device model. - Download the file. - Manually install it (enable unknown sources/untrusted apps, if required). #### If a specific plugin is not available - If no vendor-plugin is available for your device, AnyDesk will install the **universal plugin** (`ad1`). - This allows **basic control only** (e.g., mouse movement). Some input types may not be supported. - For full compatibility, contact your device manufacturer to check if a dedicated AnyDesk plugin is supported. > [!TIP] > 💡 **NOTE** > > If your device uses the generic plugin `ad1` and you experience limited control, consider contacting your device manufacturer and requesting support for a dedicated AnyDesk control plugin. --- ## Customize your AnyDesk client You can create a **Custom Client APK** to preconfigure, brand, and deploy AnyDesk across managed Android devices. This section outlines how to install the client, handle Android security restrictions, and set a custom package name for enterprise deployment. ### Create a custom client You can create a custom AnyDesk client for Android in [**my.anydesk II**](https://my.anydesk.com/v2). To create a custom client: 1. Go to [my.anydesk II](https://my.anydesk.com/v2) > **Builds** > **Create build**. 2. In the **Custom Client Generator** page, select **Android** as the operating system. 3. Configure all required settings according to your deployment needs. 4. Click **Create** to build the custom APK. After generation, the APK can be downloaded and deployed via MDM or uploaded to your internal app store. > [!NOTE] > 🦉 You can also either override a setting or change the default setting with **Advanced** options. Check the key-value pairs in [**this article**](/v1/docs/advanced-options)**.** #### Set a custom package name If you're distributing the custom AnyDesk APK via a private app store or device management platform, you may need to use a unique package name. To configure this: 1. Go to [my.anydesk II](https://my.anydesk.com/v2) > **Builds** > **Create build**. 2. In the **Custom Client Generator**, enable **Android Package Name Suffix**. ![Settings for Android Client including Package Name Suffix and various options.](https://cdn.document360.io/b94c9ac2-20ec-4c7e-b325-135b0ed113f9/Images/Documentation/custom client android package suffix.png) 3. Enter a suffix that meets the following requirements: - Starts with a letter - Is 3 to 16 characters long - Uses only lowercase Latin letters (no numbers or symbols) 4. Generate the APK and upload it to your private app store or deployment system. ### Install the custom AnyDesk APK To install a custom AnyDesk APK on an Android device: 1. Open the device settings and enable installation from **unknown sources**. Preferably allow this for a **file manager app**, not a browser. ![212px-Android_unknown_allowed (1)](https://f.hubspotusercontent40.net/hubfs/7940397/Help%20Center/AnyDesk%20for%20Android/212px-Android_unknown_allowed%20(1).png) 2. Use your **file manager** or **MDM tool** to locate the custom APK. 3. Tap the APK file and follow the on-screen instructions to complete the installation. ⚠️ *Menu names may vary depending on the device or Android version.* On Android 14 and some OEM-modified systems, additional restrictions (such as **Auto Blocker**) may prevent APK installation. #### Resolve installation blocks (Android 14 and higher) Starting with Android 14, Google and some device manufacturers (e.g., Samsung) introduced additional security features that may block APK installations, including custom AnyDesk clients. If installation fails with the message such as *“Unknown app blocked”* , follow the steps below based on your device type. ![](https://cdn.document360.io/b94c9ac2-20ec-4c7e-b325-135b0ed113f9/Images/Documentation/image(110).png) Samsung Galaxy (One UI 6 or newer)Pixel / Stock Android 14+ 1. Open **Settings** > **Security and privacy** > **Additional security settings**. 2. Tap **Auto Blocker**. 3. Disable **Auto Blocker**. 4. Retry installing the custom AnyDesk APK. 1. Open **Settings** > **Security and privacy** > **Advanced Protection / Device Protection**. ⚠️ *Menu names may vary slightly by device or Android version.* 2. Disable the protection mode. 3. Retry installing the custom AnyDesk APK. --- ## Grant required permissions To enable full remote control and functionality, AnyDesk requires several Android system permissions. Starting with **AnyDesk 7.2.0 for Android**, a built-in **Setup Checklist** helps you configure these permissions during initial setup. ![AnyDesk setup incomplete warning with options to cancel or proceed with setup.](https://cdn.document360.io/b94c9ac2-20ec-4c7e-b325-135b0ed113f9/Images/Documentation/1. setup incomplete popup.png) If you dismissed the checklist during setup, you can reopen it anytime from the main window in the AnyDesk app. ![AnyDesk interface showing remote address input and highlighted settings icon.](https://cdn.document360.io/b94c9ac2-20ec-4c7e-b325-135b0ed113f9/Images/Documentation/0. android ad home page.png) The checklist displays each required permission along with a description of its purpose. Tap any permission entry to view how the permission is used and jump directly to the relevant Android Settings page to grant it. ![Setup instructions for AnyDesk, highlighting notifications and file access settings.](https://cdn.document360.io/b94c9ac2-20ec-4c7e-b325-135b0ed113f9/Images/Documentation/7. allow file access 1(1).png)![Settings menu displaying various options with alerts for file access and battery optimization.](https://cdn.document360.io/b94c9ac2-20ec-4c7e-b325-135b0ed113f9/Images/Documentation/2. plugin consent(1).png) --- ## Register your license key You can register your AnyDesk license on Android in two ways, depending on how the app is deployed and managed. Register a license by: Using a custom clientSigning in to your AnyDesk account This method is recommended for **managed or large-scale deployments**. 1. Create or download a **custom AnyDesk APK** with the **Assign to license** option enabled. 2. Install the custom APK on the Android device. After installation, the app is automatically linked to your license. You will see an app labeled **AnyDesk (Custom)**, and licensed features will be available immediately. This method is recommended for **individual users or small setups**. 1. Open **AnyDesk** on the Android device. 2. Sign in using your **AnyDesk account credentials**. 3. Once signed in, the license associated with your account is applied automatically. This enables licensed features without requiring a custom APK. --- ## Connecting to the Android device Before connecting to an Android device, make sure the initial setup is complete and any required control plugins are installed. For more details, see [Install and set up AnyDesk on Android](/v1/docs/anydesk-for-android#install-and-set-up-anydesk-on-android). Even if full remote control is not available, **unattended file transfers** are supported on all Android versions, as they do not require a control plugin. ### Connect via Unattended Access Unattended Access allows you to manage and control remote devices without requiring someone to manually accept each connection request on the remote side. > [!NOTE] > 🦉 For instructions on how to set up Unattended Access, see [**this article**](/v1/docs/unattended-access#setting-up-unattended-access). However, on **Android 10 and newer**, a system-level prompt may appear when starting screen sharing or recording. This prompt is enforced by the Android operating system and in most cases, it must be manually accepted by someone physically present on the Android device, even if **Unattended Access** has been configured. ![Prompt asking to start recording or casting with AnyDesk, detailing access to information.](https://cdn.document360.io/b94c9ac2-20ec-4c7e-b325-135b0ed113f9/Images/Documentation/android broadcasting security message.png) To connect via Unattended Access: 1. Get the remote device's **AnyDesk ID** or **Alias**. 2. On the local device, from which you want to connect to the remote device, enter the **AnyDesk ID** in the **Remote Address** field and click ![](https://7940397.fs1.hubspotusercontent-na1.net/hubfs/7940397/image-png-Aug-02-2024-03-13-03-3891-PM.png) or press **Enter**. 3. When prompted, enter the **Unattended Access** password that you previously set up on the remote device. 4. On the remote Android device, manually accept the system prompt to allow screen recording or casting when it appears. Once connected, the session starts and the remote device’s screen is displayed. You can now control the device, transfer files, and more. --- ## Control a remote session on Android During a session, you can access important controls using the **Session Menu**, also known as the **Pie Menu**, by long-pressing the **AnyDesk logo**. You can move the logo by double-tapping and dragging it anywhere on the screen. ![](https://f.hubspotusercontent40.net/hubfs/7940397/Knowledge%20Base%20Import/Open_Menu_3rd_Entry.png) The Session Menu consists of several tiles for: - Settings - Input type - Monitor selection - Actions - Close session You can use the session menu during the session to: - End the session - Adjust transmission quality - Toggle input control, clipboard sync, privacy screen - Manage audio and display settings - Start/stop VPN or session recording - Send `Ctrl + Alt + Del` or request elevation (UAC) - Take screenshots - Upload/download files via clipboard - Switch monitors (if the remote device has multiple displays) - Enter/exit fullscreen mode ### Change Input type Open the Session Menu and swipe to the **Input** tile. You can choose from: - Special keyboard (e.g., F1, Windows key, Tab) - Installed Android keyboard - Automatic keyboard toggle | **Input modes** | **Description** | | --- | --- | | **Mouse mode** | emulates a mouse (default for Android to Desktop) | | **Touchpad mode** | swipes act like a touchpad | | **Touch to touch mode** | direct interaction (default for Android to Android) | | **Translate mouse input to touch input** | allows mouse events to simulate touch input | #### Supported gestures When using **Mouse** or **Touchpad** mode: - One-finger swipe – move the mouse - Two-finger swipe – zoom - Three-finger swipe – scroll - Tap – left-click - Hold – right-click - Three-finger tap – middle-click ### Hotkeys When connected to an Android device from Windows, you can use keyboard shortcuts for Android system actions. To use a shortcut, hold `Ctrl + Alt + Shift` and press one of the following keys, or open the keyboard settings from the Session Menu: | **Key** | **Android action** | | --- | --- | | **F5** | Back | | **F6** | Home | | **F7** | Recent apps | | **F8** | App menu | | **F9** | Power | | **F11** | Volume down | | **F12** | Volume up | | **End** | OK button | --- ## Main Menu and general Settings Open the **Main Menu** by swiping from the left on the start screen or tapping the three-stripe icon. ### Settings overview The **Settings** menu in AnyDesk for Android is divided into several sections: *Application*, *Security*, *Session*, and *Account*. ![Settings menu displaying application, security, session, and account options for configuration.](https://cdn.document360.io/b94c9ac2-20ec-4c7e-b325-135b0ed113f9/Images/Documentation/settings .png) | **Setting category** | **Description** | | --- | --- | | **General** | Set alias or show ID. | | **Connection** | Configure proxy settings and connection behavior | | **Access** | Manage interactive access, Unattended Access, Two-Factor Authentication, and device protection settings. | | **Permissions** | Control standard Android app permissions such as screen recording, input access, and overlay permissions. | | **Input** | Choose input modes (Mouse, Touchpad, Touch to Touch), configure the automatic keyboard, and enable keyboard types. | | **Display** | Set options for showing the remote cursor and choose video quality (e.g., best reaction time, balanced, original). | | **Audio** | Configure microphone and remote audio transmission. | | **VPN** | Manage AnyDesk VPN settings if enabled. | | **Recording** | Enable or disable session recording, including auto-recording options for incoming and outgoing sessions. | | **Identity** | Set the username and image shown during remote sessions. | --- ## Manage devices with MDM AnyDesk for Android supports integration with third-party Mobile Device Management (MDM) platforms, such as Microsoft Intune. - MDM support is available starting from AnyDesk version 6.1.10. - Integration is currently supported only with the standard client available on the Google Play Store. - Compatible MDM consoles can detect available AnyDesk configuration options and display descriptions for each supported feature. ### Remote control in work profiles To enable remote control functionality in Android Work Profiles (non-Personal profiles), special configuration is required for the `ad1` control plugin. This is due to Android's profile isolation mechanisms. To pair the `ad1` plugin across profiles: 1. Install the `ad1` plugin in the **Personal profile**. 2. In the **Accessibility settings** of the Personal profile, enable the plugin. 3. Open the `ad1` plugin app in the **Work (non-Personal) profile**. 4. In the plugin menu, tap **Choose Plugin**. 5. Navigate to the **Personal** tab and select **AD1** ⚠️ *Label format may vary depending on Android version, especially between Android 8.1 and 10.* 6. **Accept** the configuration request. 7. Tap **OK** to initiate the pairing. > [!TIP] > 💡 **NOTE** > > - If pairing fails, try reversing the setup order (start with the Work profile). > - **Cross-profile communication** must be allowed by your MDM configuration. > - Devices using manufacturer-specific plugins typically do **not require** plugin pairing. --- ## Integrate with Android API AnyDesk provides an **Android API** that allows basic control and status monitoring, similar to the Windows Command-Line Interface (CLI). This API is intended for use by system-level apps only. > [!CAUTION] > 🚨 **IMPORTANT** > > Access to the Android API is restricted to **system apps**. Full documentation and integration support are available upon request from the AnyDesk Support Team. ### Supported API features The API enables integration with the following features: - **Retrieve information** - App version - Connection status - AnyDesk ID - Alias - User name - **Check status** - whether **Unattended Access** is enabled - whether any **incoming session** has occurred - whether a **custom user image** is configured - **Set parameters** - Unattended access password - Connection behavior - Discovery mode (enabled/disabled) - User name - Custom user image --- ## Troubleshooting ### Plugin not activating Some Android devices require a **reboot** for the control plugin to function properly. ### Control plugin disabled on Android TV If the **Accessibility** settings are disabled on an Android TV or Fire TV device, the control plugin for AnyDesk cannot be activated. In this case: - Only **Remote View** is available - input control is not possible. - This limitation is usually due to manufacturer restrictions. ⚠️ **Optional ADB workaround (use at your own discretion):** A possible workaround is to enable the plugin manually using Android Debug Bridge (ADB): > [!CAUTION] > 🚨 **IMPORTANT** > > This method uses Android Debug Bridge (ADB) and may affect device security or violate warranty terms. Only use if you understand and accept the risks. ```bash adb shell settings put secure enabled_accessibility_services com.anydesk.adcontrol.ad1/com.anydesk.adcontrol.AccService ``` 🦉 For more information, refer to the official [ADB documentation](https://developer.android.com/studio/command-line/adb). ### Screen Recording Prompt (Android 10+) Starting with **Android 10**, Android requires users to manually confirm a system prompt before apps like AnyDesk can start screen sharing or recording. This behavior is enforced by the operating system and cannot be disabled through app settings, even if Unattended Access is enabled. ⚠️ **Optional ADB workaround (use at your own discretion):** In some cases (e.g., enterprise-managed devices), the following **ADB shell command** can be used to automate confirmation: > [!CAUTION] > 🚨 **IMPORTANT** > > This method uses Android Debug Bridge (ADB) and may affect device security or violate warranty terms. Only use if you understand and accept the risks. - **Standard Client**: ```bash adb shell appops set com.anydesk.anydeskandroid PROJECT_MEDIA allow                         ``` - **Custom Client**: ```bash adb shell appops set com.anydesk.anydeskandroid.custom PROJECT_MEDIA allow ``` ### Android battery optimization Android includes a feature called **Battery Optimization**, which is designed to preserve battery life by limiting background activity. However, when enabled for AnyDesk, this feature may interfere with remote sessions by automatically closing the application after 30 to 60 seconds in the background. This behavior disrupts active remote control sessions, resulting in unexpected session termination. To maintain a stable connection when remotely controlling an Android device, you should exclude AnyDesk and its control plugin from Battery Optimization. #### Google Pixel devices 1. Open the **Settings** app. 2. Navigate to **Apps** > **AnyDesk** > **Battery**. 3. Tap **Unrestricted** to allow full background activity. 4. Repeat Steps 2–3 for the **AnyDesk plugin**. #### Motorola devices 1. Open the **Settings** app. 2. Go to **Battery** > **Battery Optimization**. 3. Tap **Not optimized** and switch to **All apps**. 4. Locate **AnyDesk**, then select **Don't optimize**. 5. Repeat Steps 3–4 for the **AnyDesk plugin**. #### General guidelines for other devices If your Android device differs from the examples provided: - Search for *Battery Optimization* or *App battery usage* in the Settings search bar. - Ensure that both AnyDesk and any installed plugin (e.g., `ad1`) are set to *Unrestricted* or *Not optimized*. - Refer to your device’s user manual or support website for precise instructions. --- ## Send support information (Trace files) If AnyDesk on your Android device crashes or shows unexpected behavior, you can help our support team investigate by sending Trace Files (support information) along with a detailed description of the issue. ### Send trace files via email 1. On your Android device, open AnyDesk and tap ![Menu icon representing navigation options for a user interface or application.](https://cdn.document360.io/b94c9ac2-20ec-4c7e-b325-135b0ed113f9/Images/Documentation/settings icon 2.png). 2. Select **About AnyDesk > Send Support Information**. ![About AnyDesk screen showing version, ID, and support options for users.](https://cdn.document360.io/b94c9ac2-20ec-4c7e-b325-135b0ed113f9/Images/Documentation/trace files send support info.png) 3. Add a detailed description of the issue and tap **Send Email**. ### Retrieve trace files via desktop connection 1. From a desktop, connect to the Android device using **AnyDesk**. 2. Ensure the desktop AnyDesk client has permission to: - Control the device - Access the clipboard - Transfer files 3. On the Android device, in the **Accept** window, tap the **three-dot menu** and then select **Send AnyDesk trace file**. ![](https://7940397.fs1.hubspotusercontent-na1.net/hubfs/7940397/Screenshot%202024-10-14%20at%204-12-03%E2%80%AFPM-png.png) 4. On the desktop, paste the file using **Ctrl+V** or right-click and select **Paste**. ### View and filter logs locally (Android 7.2.0 and later) 1. On your Android device, open AnyDesk and tap ![Menu icon representing navigation options for a user interface or application.](https://cdn.document360.io/b94c9ac2-20ec-4c7e-b325-135b0ed113f9/Images/Documentation/settings icon 2.png). 2. Select **About AnyDesk > Open AnyDesk Log.** ![About AnyDesk screen showing version, ID, and support options for users.](https://cdn.document360.io/b94c9ac2-20ec-4c7e-b325-135b0ed113f9/Images/Documentation/trace files anydesk log.png) 3. You can filter or copy log entries as needed. Files automatically created during AnyDesk sessions that provide diagnostic information, useful for troubleshooting issues.