--- title: "Connecting to a remote device" slug: "connect-to-a-remote-client" tags: ["AnyDesk ID", "Remote Access"] updated: 2026-04-17T12:42:49Z published: 2026-04-17T12:42:49Z --- > ## Documentation Index > Fetch the complete documentation index at: https://support.anydesk.com/llms.txt > Use this file to discover all available pages before exploring further. # Connecting to a remote device [Embedded content](https://www.youtube.com/embed/y0EYQUErD-I?si=-pCXaFM0w85k77u9) Ensure AnyDesk is installed on both **local** and **remote** devices. You need the remote device's **AnyDesk ID** (9–10 digits) or **Alias** to start a session. > [!NOTE] > πŸ¦‰ Learn more about ID and Alias in [**this article**](/v1/docs/anydesk-id-and-alias). Depending on the remote device’s configuration, you’ll either: - Enter the *Unattended Access password*, or - Wait for the Remote User to manually *accept* the session. --- ## **To connect to a remote device** 1. Get the remote device's **AnyDesk ID** or **Alias**. ![](https://cdn.document360.io/b94c9ac2-20ec-4c7e-b325-135b0ed113f9/Images/Documentation/AnyDesk%20ID.png) 2. On the local device, from which you want to connect to the remote device, enter the **AnyDesk ID**in the **Remote Address** field and click ![](https://7940397.fs1.hubspotusercontent-na1.net/hubfs/7940397/image-png-Aug-02-2024-03-13-03-3891-PM.png) or press **Enter**. ![](https://cdn.document360.io/b94c9ac2-20ec-4c7e-b325-135b0ed113f9/Images/Documentation/enter ID in the field.png) 3. When prompted: - Enter the **Unattended Access**password****that you previously set up on the remote device, or ![](https://7940397.fs1.hubspotusercontent-na1.net/hubfs/7940397/image-png-Aug-06-2024-01-23-21-5696-PM.png) - Wait for the remote user to manually **Accept** the request. ![](https://7940397.fs1.hubspotusercontent-na1.net/hubfs/7940397/image-png-Aug-06-2024-01-44-22-0414-PM.png) Once connected, the session will start and you will see the Remote Desktop. You can now control the device, transfer files, and more. --- ## To end a remote session You can end a remote session at any time, either from the local (controlling) device or the remote (controlled) device. ****End session from the local device**** 1. In the AnyDesk client, locate the active session tab at the top. 2. Click ![](https://7940397.fs1.hubspotusercontent-na1.net/hubfs/7940397/image-png-Aug-06-2024-01-12-44-2590-PM.png) on the session tab. ![](https://7940397.fs1.hubspotusercontent-na1.net/hubfs/7940397/image-png-Aug-06-2024-01-03-55-3283-PM.png) ****End session from the remote device**** In the session control window, click **Disconnect** to end the session immediately. ![](https://7940397.fs1.hubspotusercontent-na1.net/hubfs/7940397/image-png-Aug-06-2024-01-45-47-6214-PM.png) ****End session from my.anydesk**** > [!NOTE] > **Available for:**Admin, IT agent with corresponding permissions Active sessions from other devices using the same license are listed in [my.anydesk](http://my.anydesk.com/v2) management portal. ![AnyDesk sessions overview showing open and closed session statuses with timestamps.](https://cdn.document360.io/b94c9ac2-20ec-4c7e-b325-135b0ed113f9/Images/Documentation/Sessions tab in my.ad.png) To end sessions for other devices tied to your license: 1. Sign in to [my.anydesk](http://my.anydesk.com/v2) and navigate to the **Sessions** tab. 2. On the **Sessions** tab, select the active session. ![AnyDesk session details showing an open session with source and destination addresses.](https://cdn.document360.io/b94c9ac2-20ec-4c7e-b325-135b0ed113f9/Images/Documentation/active session in Sessions tab in my.ad .png) 3. On the **Session Details** page, click **Close Session**. ![AnyDesk session details with options to close the session.](https://cdn.document360.io/b94c9ac2-20ec-4c7e-b325-135b0ed113f9/Images/Documentation/close session from session details page in my.png) --- ## Platform compatibility Here, you can find a table of supported platforms that are compatible with one another. > [!NOTE] > πŸ¦‰ For more details on supported platforms, see [**this article**](/v1/docs/supported-operating-systems). | **From / To** | **Windows** | **macOS** | **Linux** | **Raspberry Pi** | **Android** | **iOS** | **ChromeOS** | | --- | --- | --- | --- | --- | --- | --- | --- | | **Windows** | βœ… | βœ… | βœ… | βœ… | βœ… | βœ… | βœ… | | **macOS** | βœ… | βœ… | βœ… | βœ… | βœ… | βœ… | βœ… | | **Linux** | βœ… | βœ… | βœ… | βœ… | βœ… | βœ… | βœ… | | **Raspberry Pi** | βœ… | βœ… | βœ… | βœ… | βœ… | βœ… | βœ… | | **Android** | βœ… | βœ… | βœ… | βœ… | βœ… | βœ… | βœ… | | **iOS1** | βœ… | βœ… | βœ… | βœ… | βœ… | βœ… | βœ… | | **ChromeOS2** | βœ… | βœ… | βœ… | βœ… | βœ… | βœ… | βœ… | *ΒΉ Remote control to iOS/iPadOS requires a paid outgoing client. tvOS devices are outgoing-only at this time.* *Β² Remote control to ChromeOS is only outgoing.* --- ### FAQ #### What do I need to connect to a remote device using AnyDesk? You need to ensure AnyDesk is installed on both local and remote devices, and you will require the remote device's AnyDesk ID (9–10 digits) or Alias. #### How do I start a session with a remote device? To start a session, enter the remote device's AnyDesk ID or Alias in the **Remote Address** field on your local device and click ![](https://7940397.fs1.hubspotusercontent-na1.net/hubfs/7940397/image-png-Aug-02-2024-03-13-03-3891-PM.png) or press **Enter**. #### Is there a limit to the number of active sessions I can have? Yes, if you exceed your licensed session limit, a warning will appear listing active sessions on your current device. This warning appears when you try to initiate a new session but have already reached the number of simultaneous sessions allowed by your license. You can manually terminate one of these sessions to start a new one. To view or end sessions from other devices registered under the same license, go to the **Sessions** tab in your [my.anydesk II](https://my.anydesk.com/) management portal. #### What platforms are compatible with AnyDesk? AnyDesk supports various platforms including Windows, macOS, Linux, Raspberry Pi, Android, iOS, and ChromeOS. A unique number automatically assigned to each installed AnyDesk app. It’s used to identify the device and connect to it remotely. A feature that allows connections to a remote device without requiring manual approval on the other end, enabling access using just a password. An individual whose device is being accessed or controlled by someone else using AnyDesk. The ability to access and control a device from a different location using AnyDesk, facilitating remote support and work.