---
title: "License expired"
slug: "license-expired"
updated: 2025-07-14T16:10:54Z
published: 2025-07-14T16:10:54Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.anydesk.com/llms.txt
> Use this file to discover all available pages before exploring further.

# License expired

#### Error

          

![image-png-Aug-13-2024-04-08-11-0924-PM.webp](https://cdn.document360.io/b94c9ac2-20ec-4c7e-b325-135b0ed113f9/Images/Documentation/image-png-Aug-13-2024-04-08-11-0924-PM.webp)

## Cause

The **License expired** message appears when the AnyDesk client no longer has an active license. This typically occurs if the subscription has not been renewed or the trial period has ended.

---

## Solution

To continue using AnyDesk, you need to reactivate your expired license by following these steps:

1. In the pop-up window, click **Reactivate License**. ![image-png-Aug-13-2024-04-09-14-1240-PM.webp](https://cdn.document360.io/b94c9ac2-20ec-4c7e-b325-135b0ed113f9/Images/Documentation/image-png-Aug-13-2024-04-09-14-1240-PM%281%29.webp)
2. You will be redirected to [my.anydesk.com](https://my.anydesk.com/).
3. Sign in to your [my.anydesk I](http://my.anydesk.com/login) or [my.anydesk II](http://my.anydesk.com/v2) account.
4. Go to the **License** tab, click **Reactivate**, and follow the on-screen steps to renew your license.
5. You will be redirected to the [webshop](http://order.anydesk.com/), with your details pre-filled.
6. Choose the license you want to purchase and complete the payment.
7. After the payment is confirmed, return to the AnyDesk client and click **Refresh** in the pop-up window to update your license status.

## Related

- [Purchase a license](/purchase-a-license.md)
- [Register your license](/register-your-license.md)
- [Manage license subscription](/manage-license-subscription.md)