---
title: "Payment methods"
slug: "payment-methods"
tags: ["payment", "payment method"]
updated: 2026-04-17T12:48:21Z
published: 2026-04-17T12:48:21Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.anydesk.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Payment methods

[Embedded content](https://www.youtube.com/embed/y2ghH0r5zEM?si=cMsSnCKJ26RcZubO)

In this article, you can find information on our payment options and instructions on how to add your preferred payment method.

> [!NOTE]
> 🦉 To learn how to pay a license invoice, see [**this article**](/v1/docs/purchase-a-license).

> [!TIP]
> 💡 **NOTE**
> 
> You can find your **Customer Number/ID** on [my.anydesk](https://my.anydesk.com/) in the **License**tab, or on your invoice.

After purchasing the license, you need to activate it. [Learn more about how to activate your license](/v1/docs/activate-your-license).

---

## Overview

All payments can be handled in the management portals - [my.anydesk I](https://my.anydesk.com) and [my.anydesk II](https://my.anydesk.com/v2).

AnyDesk accepts different payment methods:

- **Credit Card** - pay with your credit card. AnyDesk accepts ***Visa***, ***Mastercard***, ***American Express***credit cards.
- **PayPal**- pay using your PayPal account.
- **Bank transfer** - pay your invoices via regular bank transfer. You can find the AnyDesk bank account details, such as IBAN, in the lower-right corner of each invoice.

---

## Add a preferred payment method

You can add your credit card (*Visa*, *Mastercard*, *American Express)*or PayPal account as a preferred payment method to automatically pay the invoices. The specified payment provider will be charged automatically on a yearly basis.

> [!NOTE]
> 🦉 To learn how to manage the auto-renewal of your license, see [**this article**](/v1/docs/manage-license-subscription).

my.anydesk IImy.anydesk I

In [my.anydesk I](https://my.anydesk.com), you can add credit card (*Visa*, *Mastercard*, *American Express)*or PayPal account as a preferred payment method.

To add your preferred payment method in [**my.anydesk I**](https://my.anydesk.com):

1. Go to **Settings** and open the **Payment**tab.
2. Click**Add payment method**and select the payment method you want to add.
3. Fill in your payment information. ![](https://7940397.fs1.hubspotusercontent-na1.net/hubfs/7940397/image-png-Jun-27-2024-03-07-43-0767-PM.png)
4. Click **Save**.

In [my.anydesk II](https://my.anydesk.com/v2), you can add credit card (*Visa*, *Mastercard*, *American Express, or JCB)*or PayPal account as a preferred payment method.

To add your preferred payment method in [**my.anydesk II**](https://my.anydesk.com/v2):

1. Go to the **License**tab.
2. In the **Payment Methods**section, click ![](https://7940397.fs1.hubspotusercontent-na1.net/hubfs/7940397/image-png-Jun-27-2024-01-19-58-4520-PM.png).
3. Click**Add Payment Method** and select the payment method you want to add. ![payment in my.ad2 GIF-1](https://7940397.fs1.hubspotusercontent-na1.net/hubfs/7940397/payment%20in%20my.ad2%20GIF-1.gif)
4. On the pop-window, provide your payment information. ![](https://7940397.fs1.hubspotusercontent-na1.net/hubfs/7940397/image-png-Jun-27-2024-01-27-24-9272-PM.png)
5. Click **Save**.

---

## Change your preferred payment method

If you already set a preferred payment method and want to change it, you can do so in the my.anydesk management portal.

my.anydesk IImy.anydesk I

To change your preferred payment method in [**my.anydesk II**](https://my.anydesk.com/v2):

1. Go to the **License**tab.
2. In the **Payment Methods**section, click ![](https://7940397.fs1.hubspotusercontent-na1.net/hubfs/7940397/image-png-Jun-27-2024-01-19-58-4520-PM.png).
3. Add a payment method following the [steps in the section above](/v1/docs/payment-methods#add-a-preferred-payment-method).
4. Click the ✔ icon next to your new payment method. ![](https://cdn.document360.io/b94c9ac2-20ec-4c7e-b325-135b0ed113f9/Images/Documentation/image(28).png)

To change your preferred payment method in [**my.anydesk I**](https://my.anydesk.com):

1. Go to **Settings**.
2. Open the **Payment**tab and click**Delete payment method.**

**![](https://7940397.fs1.hubspotusercontent-na1.net/hubfs/7940397/image-png-Jun-27-2024-09-38-37-1638-AM.png)**
3. Click**Add payment method,**select the payment method you want to add, and fill in your payment information. ![](https://7940397.fs1.hubspotusercontent-na1.net/hubfs/7940397/image-png-Jun-27-2024-09-37-49-6815-AM.png)
4. Click **Save**.

---

## Delete your preferred payment method

You can also delete your preferred payment method from the my.anydesk management portal.

> [!CAUTION]
> 🚨 **IMPORTANT**
> 
> When you delete a saved payment method, [auto‑renewal](/v1/docs/manage-license-subscription)**is automatically disabled**. As a result, your license will **not renew automatically** at the end of the current billing period.

To delete your payment method in [**my.anydesk II**](https://my.anydesk.com/v2):

1. Go to the **License**tab.
2. In the **Payment Methods**section, click ![](https://7940397.fs1.hubspotusercontent-na1.net/hubfs/7940397/image-png-Jun-27-2024-01-19-58-4520-PM.png).
3. For the payment method you want to remove, click **Delete**.

After that, your license subscription will be canceled.
