Relevant for: German customers only
Starting January 1, 2025, businesses in Germany must issue and receive e-invoices under a new government regulation to reduce VAT fraud and close the VAT gap.
We have already implemented the necessary adjustments in the my.anydesk management portal to comply with this legal requirement.
What is Leitweg ID?
From January 2025, we will send invoices as e-invoices (X-invoices) by default to customers who have provided their Leitweg ID in their my.anydesk account. If no Leitweg ID is stored, you will continue to receive invoices in PDF format.
💡 NOTE
If you do not have a Leitweg ID, we can still issue an e-invoice. In this case, please contact Account Services at accountservices@anydesk.com for assistance.
The Leitweg ID is a unique code used in Germany to send electronic invoices to the right person or organization. It usually has a structured format, such as 12-345678-12345, where each part helps to direct the invoice to the correct destination.
Make sure to get your Leitweg ID from the relevant authority if you don’t have one yet.
Provide Leitweg ID in my.anydesk
To make the transition to e-invoicing easier, follow these steps:
Sign in to my.anydesk II.
Go to License > Billing Information.
In the Leitweg ID field, provide your Leitweg ID to enable e-invoicing.
Select the Only E-Invoices checkbox if you wish to receive only e-invoices. The checkbox is visible only when a Leitweg ID is provided.
Click Save.
Sign in to my.anydesk I.
Go to Settings > Customer.
In the Leitweg ID field, provide your Leitweg ID to enable e-invoicing.
Select the Only E-Invoices checkbox if you wish to receive only e-invoices. The checkbox is visible only when a Leitweg ID is provided.
Click Save.
🚨 IMPORTANT
Please ensure that your system is ready to receive and process e-invoices. Detailed technical requirements and additional information can be found on the official website of the Federal Ministry of Finance.