---
title: "Status: desk_rt_auto_disconnect"
slug: "status-desk-rt-auto-disconnect"
tags: ["error message", "session ended unexpectedly "]
updated: 2025-07-23T12:28:56Z
published: 2025-07-23T12:28:56Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.anydesk.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Status: desk_rt_auto_disconnect

#### Error Code

          

desk_rt_auto_disconnect

---

## Cause

This message appears when the auto-disconnect feature is enabled on the remote device. If there is no activity in the session (such as mouse movement or keyboard activity) for longer than the configured auto-disconnect time, AnyDesk will automatically end the session.

---

## Solution

If you see this message while connected to a Windows device, you can either:

- *Disable auto-disconnect* or
- *Extend the auto-disconnect duration*

### How to adjust auto-disconnect settings

On the remote Windows device:

1. Open AnyDesk and go to **Settings**.
2. Navigate to **Access** > **Auto-Disconnect**.
3. Modify the timeout duration or disable the feature entirely based on your needs.

By modifying this setting, you can prevent unexpected session disconnections due to inactivity.

A numeric or alphanumeric code that indicates a specific issue or status in the AnyDesk application during use.

## Related

- [Error messages](/error-messages.md)
- [Session ended unexpectedly](/session-has-ended-unexpectedly.md)