AnyDesk for Android / ChromeOS

AnyDesk for Android offers a powerful and mobile way to connect to and control remote desktops. This guide helps you get started and troubleshoot common issues.

System requirements

• Requires Android 7.0 or newer to enable remote control.

• Remote screen viewing only (no input control) is not supported on ChromeOS due to vendor restrictions.

Many Android devices need a control plugin to enable full input control. When you launch AnyDesk for the first time, it will prompt to install the appropriate plugin automatically.

🚨 IMPORTANT

Some devices may require manually enabling the plugin under Settings > Accessibility after installation.

Getting started with control plugins

Instead of choosing a plugin manually, rely on the Plugin available prompt when launching AnyDesk or using Menu > About AnyDesk. This ensures the correct plugin for your device is selected, and it also guides you through the activation process.

If your device still lacks a plugin, the generic ad1 plugin is installed, though it may only support basic functions like mouse control. For full compatibility, contact your device manufacturer to cooperate with AnyDesk on a dedicated plugin.

Control plugins enable remote control of Android devices using the AnyDesk Android app. You can view the complete plugin list on the Android Control Plugins page.

Register license key

To register a license key on Android:

• Download or configure a custom AnyDesk APK with the Assign to license option enabled.

• Upon installation, you will see an app labeled AnyDesk custom”linked to your license, offering features like the Address Book and Session Logging.

Permission management

Starting with AnyDesk 7.2.0 for Android, a Setup Checklist guides you to enable necessary permissions.

• Launch the checklist manually from the main menu if dismissed initially.
  

• Tap any item to see how the permission is used and quickly jump to the relevant Android settings page to allow it.
  

Session controls

During a session, you can open the Session Menu by long-pressing the AnyDesk logo. Move the logo by double-tapping and dragging it anywhere on the screen.

If the connected device has multiple displays, users can switch between the various displays from here as well as enable and disable fullscreen mode on Android.

Supported gestures

When using mouse or touchpad mode inside a session:

• Single-finger swipe - move the cursor

• Two-finger pinch - zoom in/out

• Three-finger swipe - scroll

• Tap - left-click

• Hold - right-click

• Three-finger tap - middle-click

Hotkeys

When connecting to an Android device from Windows, AnyDesk offers keyboard shortcuts to Android navigation buttons. Hold CTRL+ALT+SHIFT and then press one of the following keys:

Mobile device management (MDM)

Since version 6.1.10, AnyDesk for Android supports integration with third-party MDM platforms like Microsoft Intune, currently available only for the standard client from the Google Play Store. MDM consoles can detect available options and show brief descriptions of each feature.

Remote control in work profiles

To control a device with a non-Personal (Work) profile, you must pair the ad1 control plugin across profiles:

To pair the plugin:

1. Install the ad1 plugin in the Personal profile.

2. Enable it in Accessibility settings.

3. Open ad1 in the non‑Personal profile.

4. In the plugin menu, select Choose Plugin.

5. In the Personal tab, select AD1 (format may vary on Android 8.1–10).

6. Accept the configuration request.

7. To initiate pairing, click OK.

If the above fails, reverse the setup order. Also, cross-profile communication may need to be enabled via your MDM. Manufacturer-specific plugins often bypass the pairing requirement.

Custom client

Installation

AnyDesk is available as a Custom Client APK. To install it:

• Enable installation from untrusted sources (preferably for a file explorer app, not a browser).
  

• Menu names may vary by Android version or device manufacturer.

Custom package name

If you wish to upload your custom AnyDesk client to your private app store for easy deployment across your managed devices, simply set a custom package name for it.

To deploy through a private app store:

1. In custom client configuration, enable Android Package Name Suffix.

2. Enter a suffix that:

   • Starts with a letter

   • Is 3–16 characters long

   • Uses only lowercase Latin letters, no symbols

3. Save and upload the generated custom client to your app store.

Android API

AnyDesk provides an Android API similar to the Windows CLI. Access is limited to system apps, and detailed documentation is available via support.

API features

• Returns - version, connection status, ID, alias, user name.

• Checks - whether unattended access is active, if any incoming session occurred, and if a custom user image exists.

• Sets - unattended access password, connection behavior, Discovery status, user name, and custom image.

Troubleshooting

adb shell settings put secure enabled_accessibility_services com.anydesk.adcontrol.ad1/com.anydesk.adcontrol.AccService

Send support information

If AnyDesk crashes or encounters errors, you can send trace files and a detailed description.

On the Android device:

1. Open the menu in the main AnyDesk window.

2. Tap About AnyDesk.

3. Select Send Support Information.

4. Enter details and tap Send Email.

If no email client is present:

1. Connect from a desktop AnyDesk to the Android device.

2. Ensure the desktop client has permission to:

   • Control the device

   • Access the clipboard

   • Transfer files

3. In the Accept Window, tap the three-dot menu and select Send AnyDesk trace file.
   

4. On the desktop, paste the trace using CTRL+V or right-click paste.

As of AnyDesk 7.2.0 (Android), you can also open, filter, and copy trace logs via:
Main Menu > About AnyDesk > Open AnyDesk Log.