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my.anydesk II
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FAQ
Discontinuation of older client versions
🚨 AnyDesk Version Support Changes Effective April 4, 2024
As of April 4, 2024, the following AnyDesk versions will no longer be able to connect to the AnyDesk network:
| Platform | Version |
| Windows | older than AnyDesk 5.0.0 |
| macOS | older than AnyDesk 5.0.1 |
| Linux | older than AnyDesk 5.0.0 |
| Android | older than AnyDesk 5.0.0 |
| ChromeOS | older than AnyDesk 5.0.0 |
| iOS | older than AnyDesk 3.0.0 |
| tvOS | older than AnyDesk 4.4.0 |
| Raspberry Pi OS | older than AnyDesk 5.1.0 |
Users running these outdated versions will encounter the error message: Disconnected from the AnyDesk network.
Why this change?
This update allows us to focus on enhancing and supporting the latest versions, ensuring you receive the best performance, security, and features.
💡 This change does not affect users utilizing our On-Premises solution.
How to check your AnyDesk version?
- Open the AnyDesk application.
- Go to Settings and open the About AnyDesk tab.
- Your version number will be displayed under Version.
How to update your AnyDesk client?
To continue enjoying uninterrupted AnyDesk service, please update to the latest version here.
Need assistance?
If you need help or have any questions, please contact us through the Technical Support contact form available in the my.anydesk portal.