- Help Center
- FAQ
- Troubleshooting
-
Getting Started
-
Setup
-
Features
- Unattended Access
- Permission Profiles
- Administrator Privileges and Elevation (UAC)
- File Manager and File Transfer
- Address Book
- Session Invitation
- Command-Line Interface
- Remote Restart
- Session Recording
- Remote Print
- REST-API
- Wake-On-LAN
- Keyboard & Hotkeys
- Windows Group Policy
- Chat
- URL Handler
- TCP-Tunneling
- Whiteboard
- VPN
- On-Premises
- Mobile Device Management (MDM)
-
my.anydesk II
-
Other Platforms
-
FAQ
Discontinuation of older client versions
As of April 4, 2024, the following AnyDesk versions will no longer be able to connect to the AnyDesk network:
| Platform | Version |
| Windows | older than AnyDesk 5.0.0 |
| macOS | older than AnyDesk 5.0.1 |
| Linux | older than AnyDesk 5.0.0 |
| Android | older than AnyDesk 5.0.0 |
| ChromeOS | older than AnyDesk 5.0.0 |
| iOS | older than AnyDesk 3.0.0 |
| tvOS | older than AnyDesk 4.4.0 |
| Raspberry Pi OS | older than AnyDesk 5.1.0 |
The error message "Disconnected from the AnyDesk network" will be displayed in the application.
This will allow us to focus on the latest versions and continue serving our users in the best way possible. Please note that this does not affect users using our On-Premises solution.
To find what version of AnyDesk you are using, go to the Main Menu or Settings and select "About AnyDesk". You will find the AnyDesk version listed under Version.
To continue enjoying your AnyDesk experience, simply update your AnyDesk client to the latest version here.
If you require assistance, please reach out to us via the Technical Support contact form in the my.anydesk portal.