Settings

Table of Contents

 

AnyDesk provides a wide variety of settings to help personalize a client to the user's specific needs.

User Interface

The User Interface settings can be found in Settings > User Interface. As the name implies, these settings predominately affect the user interface of the AnyDesk window.

Here, you can:

  • Set the language
  • See the AnyDesk-Alias
  • Set the client to show the AnyDesk-ID instead of the Alias
  • Hide local taskbar when the AnyDesk window is maximized
  • Ask for a comment after the session ends
    The session comment will be visible in the Sessions tab of the my.anydesk.com customer portal linked to the license of the client.
  • Open the Address Book when starting up an AnyDesk window
  • Automatically display Accept Window when a chat message has been received
  • Hide the sidebar in the main AnyDesk window
  • Show the primary "Remote Desk" field in the main AnyDesk window

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Security

If AnyDesk has been installed on the device, administrative access is required to unlock these settings. This can be done by clicking the "Unlock Security Settings" button at the very top of "Settings" > "Security".

unlocksecsetting
 
 

Interactive Access

In "Interactive Access", you can determine when the Accept Window is shown.

Incoming session requests can either be automatically rejected or need user interaction.
In case Interactive Access is enabled, the Accept Window will be shown whenever an incoming session request arrives.
To start the session the request has to be accepted either by pressing 'Accept' in the Accept Window or by sending valid credentials (see Unattended Access).

There are three options for incoming connection requests:

  • Always show
  • Only allow when AnyDesk´s main window is open
  • Never (Client is then only accessible using Unattended Access)

Note: In case Interactive Access is disabled, session requests can still be accepted by sending valid credentials (see Unattended Access).

Permission Profiles (AnyDesk 7+)

See Permission Profiles.

Unattended Access

See Unattended Access.

Access Control List

The access control list (ACL) is a whitelist-based security feature found in Settings > Security  > Access Control List.

Only AnyDesk-IDs and Aliases registered in the access control list of the client are able to request connections to that client. Clients with AnyDesk-IDs and Aliases not registered to the access control list are automatically rejected.

accesscontrollist

Wildcard ACL entries are also available. Using "*" or "?", you can enter partial AnyDesk-IDs or Alias. "*" denotes a string of any length whereas "?" represents a single character.

For example, if a custom namespace such as "@company" has been purchased, a wildcard entry such as "*@company" would ensure that only aliases in the custom namespace would be able to connect to the AnyDesk client.

Standard Permissions of Remote Users 

The permissions found here are the default permissions for users connecting to you via the Accept Window.

Allow the connecting user to:

  • Hear my computer's sound output
  • Control my computer's keyboard and mouse
  • Access my computer's clipboard
  • Access my computer's clipboard to transfer files
  • Lock my computer's keyboard and mouse
  • Restart my computer
  • Use the File Manager
  • Lock account on session end
  • Request system information
  • Print out my documents on their printer (See Remote Print)
  • Draw on computer's screen (See Whiteboard)
  • Create TCP tunnels (See TCP-Tunneling)
  • Enable privacy mode (See Screen Privacy)
  • Show a colored mouse pointer when the connecting user does not have permission to control my device

Updates (Windows only)

In "Settings" > "Security" > "Updates", you can choose whether to automatically download or install new updates in our Automatic Update channel. For more information, see Update.

  • Keep AnyDesk client automatically up to date.
    Please note that this is not available for custom clients
  • Download updates and ask for installation
  • Disable auto-update
  • Beta version

Discovery

With AnyDesk's Discovery features, AnyDesk can automatically find all AnyDesk clients on the same local area network.

Discovered items display:

• Operating system
• Device name
• Alias/ID
• User image

Within the settings in "Settings" > "Security" > "Discovery", you can:

  • Configure whether the AnyDesk client should look for other AnyDesk clients on the same network
  • Configure whether this AnyDesk client should be discovered by other AnyDesk clients on the same network

Discovery is enabled by default for installed AnyDesk clients. Discovery can also be enabled in portable mode by clicking the blue Discovery tab or going to "Settings" > "Security" > "Discovery".

Note: If the Discovery feature is enabled, the Firewall may need to be adjusted.

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Privacy

In "Settings" > "Privacy", you can set what information they want to be visible when connecting to a remote device in the Accept Window or when visible as a recent sessions or Address Book entry.

Username: A custom or user account name displayed in the Accept Window when connecting to other devices.

User Image: A custom or user account image displayed in various locations, including the Accept Window. If there is no account image or this option has been disabled, then the default AnyDesk user image will be shown.

Desk Preview: A screenshot or the desktop wallpaper of your device displayed in the Address Book or the list of Recent Sessions of other AnyDesk clients. This option can also be disabled whereby the preview will be replaced with a stock image.

Screenshot Path: The path where to save screenshots made during a session.

Chat Log: The path where to save the chat log. Chat logging can also be disabled from here.

Alternative Screen Background: Enabling this option allows you to configure what desktop background the users see when they connect to your device. You can upload a custom image or simply replace your desktop background with a plain color. 

Once all AnyDesk sessions have been disconnected from your client, your background will return to normal.

Screen Frame: Enabling this feature will show an always-on-top border around your display when someone is connected to you. This will allow you to be able to tell with a single glance if someone is connected to your device.

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Display

See Display.

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Audio

In "Settings" > "Audio", you can set what audio device should be transmitted as well as from which audio device sounds from the remote device should be output.

Transmission: Transmits audio to the remote device during incoming sessions. You can choose between no transmission, your operating system´s standard device, or a specific device.

Output: Determines the output device during outgoing sessions. You can choose between no output, your operating system´s standard device, or a specific device.

Note: Audio is unidirectional. Create an additional reverse session for bidirectional audio transmission.

Please see Audio for more information.

Connection

Direct Connection

If direct connections are enabled in "Settings" > Connection > "General", AnyDesk will try to create a session tunnel between this AnyDesk client and the client it is trying to connect to.

If disabled, the AnyDesk session between the local and remote endpoints are routed through our servers. Please note that as AnyDesk sessions are encrypted, AnyDesk cannot and will not look into your session data.

In general, direct connections are usually faster than a routed connection. However, for some network environments, you may experience network instability due to firewall or other security solution settings. Disable direct connections in the settings to avoid unexpected session ends.

Local Port Listening

For direct connections, TCP Port 7070 is used for listening by default. This port is opened when installing AnyDesk.

A custom port can be specified in "Settings" > "Connection" > "General" (Must be set for all clients).

HTTP-Proxy

Requirements:

The proxy server must:

  1. Support the CONNECT method
  2. Must not intercept or alter the SSL/TLS stream or connection.

AnyDesk supports using a Proxy Server. Available working modes are:

  • disabled
  • determined automatically (Proxy Auto-Config / PAC)
  • specified
    • IP
    • Port
    • Authentification

Note: The proxy must support the CONNECT method. Authentication can be done with Basic access and Digest access.

NTLM

As of AnyDesk 6.3.0 and later for Windows, NTLM authentication is supported as a form of proxy authentication.

Using NTLM, the usernames and passwords are encrypted and you can use your existing domain Windows credentials instead of a second set of independent credentials.

Why NTLM?

One use-case for NTLM is for companies that use Windows domain-configured accounts for their devices. With NTLM authentication for their proxies, they do not need to generate a new set of login credentials for every user and can simply use the existing credentials stored in their Windows domain controller. This has the added bonus of reducing the number of login credentials that the user needs to remember.

Furthermore, NTLM is much more secure than Basic as it is encrypted.

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File Transfer

See File Manager and File Transfer.

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Recording

In "Settings" > "Recording", you can set whether sessions should be automatically recorded by default.

These settings can be further configured to only automatically record only incoming or outgoing sessions.

By default, the session recordings can be found in %homepath%\Videos\AnyDesk. Local custom pathing is also supported.

For a thorough explanation, please refer to our Session Recording article.

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Printer

There are three modes to handle incoming print jobs:

  • Dismiss (Automatically decline incoming print jobs)
  • Print using default printer
  • Print using the specified printer

See Remote Print.

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Wake-on-LAN

See Wake-on-LAN.

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License Key

The AnyDesk license can be found on my.anydesk.com. For instructions on how to register your AnyDesk client to your account, please visit our Licensing article.

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About AnyDesk

In About AnyDesk, you can see the version of your AnyDesk client, as well as what license is currently registered to the AnyDesk client.

In "Settings" > "About AnyDesk" > "Support Information", you can click:

  • Help and Support Website to open our Help Center using the default browser.
  • Send Support Information to open the default email client to send our Support team your trace files. Please do not forget to also provide a description of the issue.
  • Open Connection Trace to view a list of all clients that have made a connection request to this AnyDesk client.

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