--- title: "Do my customers need an AnyDesk license?" slug: "do-my-customers-need-a-licensed-version" tags: ["AnyDesk Client"] updated: 2026-11-09T14:26:23Z published: 2026-11-09T14:26:23Z canonical: "support.anydesk.com/do-my-customers-need-a-licensed-version" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.anydesk.com/llms.txt > Use this file to discover all available pages before exploring further. # Do my customers need an AnyDesk license? No, your customers do not need their own AnyDesk license if they only receive or decline incoming connection requests. A license is only required for the AnyDesk clients that initiate outgoing connections. This means your customers can receive remote support without purchasing or activating a license.