my.anydesk I

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  • Published on Jul 30, 2025
  • 2 minute(s) read
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🚨 IMPORTANT

The my.anydesk I management console will soon be deprecated. Migrate your account to my.anydesk II now.

my.anydesk.com is the primary interface for managing your account, license, clients, and session history. For Advanced and Ultimate license holders, it also provides a custom client generator.

The portal is organized into five main sections:

AnyDesk interface showing License, Clients, Sessions, Files, Settings, and Logout options.

License

Use the License tab to view and manage your license and account information:

  • Product - current license type; click Upgrade to change license or add a custom namespace.

  • License key - view or Reset your license key.

  • Expiration date - date until the license is valid; option to Cancel contract.

  • User - the amount of users available in your license.

  • Namespace - your custom namespace.

  • Connected - total AnyDesk clients currently in a connection.

  • Online - AnyDesk clients currently online.

  • Active sessions - ongoing sessions.
    AnyDesk license information including product details, expiration date, and user statistics.

Clients

The Clients tab lists all clients registered to your account:

  • Export to CSV - download the list as a CSV file

  • ID - AnyDesk client ID (click to view details)

  • Alias - custom identifier, if available

  • Online - online status and duration

  • Version - AnyDesk client’s version

  • Comment - view the comments or description of the client.

  • Details arrow - navigate to the Client Details page
    AnyDesk client list showing IDs, online status, versions, and comments for each client.

Client details

You can click Diagram illustrating a process with highlighted steps and arrows indicating direction. next to the needed client and do the following:

  • Connect - initiate a session to that client (Windows/Linux desktop clients only).

  • Remove - unlink this client from your license (it will lose Address Book and namespace access).

  • Client ID, Alias, Online status, Version

  • Set or change Alias

  • Comment - view or add comments.

  • Recent sessions - view the five most recent sessions.
    Client details including ID, alias, online state, and recent session information displayed.

Sessions

The Sessions tab provides a session history:

  • Export to CSV - download session logs

  • From - connecting client’s ID and Alias

  • To - remote client’s ID and Alias

  • Start/End - session start and end times

  • Duration - length of each session
    AnyDesk session log displaying connection details, including start and end times.

Session details

You can click Diagram illustrating a process with highlighted steps and arrows indicating direction. next to the needed session and view and do the following:

  • From, To, Start, End, and Duration fields.

  • Close session - if the session is currently active, you can terminate here.

  • Comment - view or add comments about the session.
    Session details from AnyDesk showing participants, duration, and timestamps of the session.

Files

The Files tab shows your custom AnyDesk clients.

  • Name - client name.

  • Platform - target OS.

  • Download - link to client installer.

  • Details arrow - view Custom Client Details.
    List of customized AnyDesk clients with download options for Windows platform.

At the bottom of the page, you can also find the links to documentation:

  • Help Center

  • REST API

  • Group Policy settings

  • On‑Premises appliance installer (for Ultimate license customers)

Custom client details

You can click Diagram illustrating a process with highlighted steps and arrows indicating direction. next to the needed custom client and see the details of the custom client you created:

  • Name

  • Operating system

  • Version

  • Prefix - account prefix (e.g. ad_, ad_..._msi)

  • Connection type - incoming, outgoing, or bidirectional only

  • Allow installation - installer option availability

  • Program name - name displayed in Start menu or Add/Remove Programs

  • Download link - either portal-restricted or publicly accessible via get.anydesk.com

  • Create Download Button - configure the button that your employees or customers can click to download your customized AnyDesk client.

Settings

Use the Settings tab to manage the my.anydesk I view and account options:

In the General tab of the Settings page, you can modify the following details:

  • Localization - change portal language and time zone.

  • CSV export - select Everything to export the list of all clients and sessions or Pagewise to export the current page. You can also set the date format used in the exported file.

  • Change password - update portal login.

  • Two-factor authentication - enable or disable MFA.

View and manage your account contact details.

Settings page displaying customer information fields for AnyDesk application.

Find answer to your questions or contact our Support team.

Settings page for AnyDesk with options for support and assistance services.

Manage the payment method - add a new preferred payment method, set as default, and delete.

AnyDesk settings page showing payment information and options to add or delete methods.

View history and payment status of past and current invoices.

Settings page showing invoice details and important payment notice for AnyDesk.

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