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How can I cancel my contract?

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We're sorry to see you go.

To cancel your contract, turn off automatic renewal by following the steps in this article. You can also submit your cancellation in writing.

🚨 IMPORTANT

To avoid automatic renewal, you must cancel your subscription at least 30 days before your renewal date, unless your agreement specifies a different deadline.

If you need assistance with your cancellation request, submit a request through the my.anydesk contact form and our Customer Success Team will assist you.

What if my renewal price increases?

If we notify you of a price increase for your next subscription period, you can object in writing within 30 days of receiving the notification. If you object within this time, your subscription will end at the end of your current billing period, even if the regular cancellation deadline has passed.

For more information, see our Terms & Conditions, Section 18.2.