If you forgot your password or are unable to sign in to my.anydesk with your current credentials, you can reset your password. This will allow you to regain access to your my.anydesk account.
🦉 If you remember your password and just want to change it, see this article.
To reset your password:
Go to my.anydesk and click Forgot your password?
On the Reset password page, provide the email you used to purchase the AnyDesk license and click Reset.
Check your email Inbox or Spam folder and click the link provided.
On the opened page, provide your email, enter a new password, and confirm.
Click Change.
After that, you will be able to sign in to my.anydesk with the new password.
🚨 IMPORTANTIf you purchased your license through one of our official resellers and forgot your password to my.anydesk I, please contact your vendor representative to request a password reset. We will then send you a temporary password, which you can later change in the Settings tab on my.anydesk I.
I am not getting my password reset emails
If you’ve requested a password reset but haven’t received the email, try the following steps:
Check your Spam or Junk folder. Automated emails like password resets are sometimes filtered out by email providers or security software.
Wait a few minutes. Occasionally, there may be a short delay in email delivery.
If the message doesn’t appear after a few minutes and isn’t in your Spam folder, please contact our Support team at support@anydesk.com.