Remote Restart

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While a device being remotely controlled via AnyDesk can be restarted using operating system-specific methods (e.g. Windows Start Menu > “Power” > “Restart”), AnyDesk also provides the ability to restart a remote device via “Actions” in the AnyDesk toolbar

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With the Remote Restart action from AnyDesk, users are able to automatically reconnect to the remote device as well as restart into “Safe Mode”.

Note: AnyDesk needs to be installed on the remote device to automatically reconnect to the device as well as provide the necessary privileges by default.

Requirements

  • AnyDesk must be installed or elevated on the remote device to perform a remote restart.
  • The remote client must have this feature enabled. See Settings.

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Safe Mode

AnyDesk provides the ability to restart the remote device into safe mode with network drivers.

To do so, simply go to Actions > Remote Restart in the AnyDesk toolbar, then select “Restart in safe mode”.

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Limitations

  • In some cases, the wireless network adapter will not be available after a remote restart into safe mode so an ethernet connection is recommended for the remote device.
  • The automatic session reconnection will only occur on the AnyDesk client that initiated the remote restart action. 

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