Discontinuation of older AnyDesk versions

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Starting April 4, 2024, the following AnyDesk versions will no longer be able to connect to the AnyDesk network:

Platform

Unsupported Versions

Windows

Older than AnyDesk 5.0.0

macOS

Older than AnyDesk 5.0.1

Linux

Older than AnyDesk 5.0.0

Android

Older than AnyDesk 5.0.0

ChromeOS

Older than AnyDesk 5.0.0

iOS

Older than AnyDesk 3.0.0

tvOS

Older than AnyDesk 4.4.0

Raspberry Pi OS

Older than AnyDesk 5.1.0

🚨 IMPORTANT

If you are using an outdated version, you will see the error message: Disconnected from the AnyDesk network.

Disconnected from network.png


Why is this happening?

This change enables us to enhance security, improve performance, and provide better support for the latest versions of AnyDesk.

💡 NOTE

This change does not affect users of our On-Premises solution.


How to check your AnyDesk version

  1. Open the AnyDesk application.

  2. Go to Settings and open the About AnyDesk tab.

  3. Your version number will be displayed under Version.


How to update your AnyDesk client

To continue using AnyDesk without interruption, update to the latest version here.