Status: desk_rt_ipc_error

Cause

This error occurs when an external application - such as the operating system or a security tool - terminates the AnyDesk session. The cause and solution depend on the operating system.

• On Windows: A security software (e.g., anti-ransomware tools) may block or interrupt Remote Desktop connections.
• On Linux: This error can occur due to using an unsupported display server or issues with the DNS resolver.

Solution

To resolve this issue, follow the steps below based on your operating system.

For Windows

• Whitelist AnyDesk in your antivirus software or disable anti-ransomware features.
• Reinstall AnyDesk if it has been blocked or quarantined by security tools.

For Linux

Add a HTTP header with key as api_token.

• Ensure that both the login manager and the system use Xorg to prevent display server compatibility issues.
• Verify that your DNS resolver can correctly resolve AnyDesk URL addresses.
• Ensure no proxy or firewall is blocking AnyDesk’s outbound connections.