If you're having trouble connecting: Verify both devices are connected to the internet. Make sure AnyDesk is running on the remote device. Confirm the correct AnyDesk address or Alias is being used. Check firewall, antivirus, or proxy settings. Restart AnyDesk and try again.🦉 For more details, see this article. A name-based address used to identify a device in AnyDesk. Unlike the AnyDesk ID, which is a numerical address, the Alias uses a username and a Namespace (e.g. name@namespace) to make devices easier to recognize and manage.