Troubleshooting
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      I cannot log in to my account in the AnyDesk client (anynet_not_supported error)

       

      If you are unable to log in to your account in the AnyDesk client and you see the following error message - anynet_not_supported, then you can also activate the license by manually copying and pasting your license key into the AnyDesk client. 

      To do that: 

      1. Sign in to my.anydesk I. In the License key field, copy the license key.
        copy license key

        ✔️ If you have an account in my.anydesk II, navigate to the License tab and to the About section. Then copy the license key.
        copy license key_myad2

      2. Open your AnyDesk client and in the upper-right corner of the client, click settings button > Change License Key....
        changelicense kez
      3. In the Change License Key section, paste the license key from my.anydesk and click Register License Key.