I only see a black screen or "Waiting for image"!

By any chance are you connecting to a device that does not have a display or one that is turned off?

Unfortunately, the display drivers will turn off when no monitor is detected which results in the "Waiting for image" message or a black screen as AnyDesk is constantly trying to pull information from it. If you do not wish to connect a monitor, a workaround would be to connect a headless display adapter to that device. By connecting one, the computer will detect that a display is connected and will keep the display drivers on.

However, our developers are working on a feature to bypass the display drivers completely and allow images to still be transmitted on headless devices. Having said that, we cannot currently say when the feature update will arrive.