Licensing
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      License auto-renewal

       

      Auto-Renewal is a billing process that automatically extends your subscription for another year before it expires. With automatic renewal, you do not have to pay manually as it involves the automatic charging of your credit or debit card, or PayPal account in order for you to have access to the product for the next billing cycle. 

      Enable license auto-renewal
      Disable license auto-renewal

      ✔️ If you are unable to toggle auto-renewal on or off, clear your browser cache and try again.

      Enable license auto-renewal

      The AnyDesk subscription is set to auto-renewal in the my.anydesk management portal when you purchase the license through our online store. 

      30 days prior to the current license expiration date, an auto-renewal notification for your license will be sent to your specified e-mail address.

      To enable the license auto-renewal manually, you need to provide your preferred payment method first. Learn how to add a preferred payment method here. 

      ❗ If you have unpaid invoices, you will not be able to turn on auto-renewal. You will first need to pay all your open invoices. Once paid, automatic renewal can be enabled.

      To turn on the license auto-renewal: 

      1. In your my.anydesk I or my.anydesk II account, go to the License tab. 
      2. In the License section, turn on the Auto-Renewal toggle. 
        auto-renewal in my.ad I_enable auto-renewal in my.ad II_enable
        my.anydesk I my.anydesk II

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      Disable license auto-renewal

      If you wish to stop the automatic renewal of your license, you can turn it off in the my.anydesk management console. By deactivating license auto-renewal, your contract will be cancelled.

      After you disable auto-renewal, the current license will be valid until its expiration date. 

      ❗  You can only turn off the license auto-renewal (and cancel the contract) 31 days prior to the license expiration date. 

      To turn off license auto-renewal: 

      1. In your my.anydesk I or my.anydesk II account, go to the License tab. 
      2. In the License section, turn off the Auto-Renewal toggle. 
        auto-renewal in my.ad I cancel_autorenewal
        my.anydesk I my.anydesk II

      Your subscription will be automatically cancelled and your account will be switched to the free plan at the end of your billing period.

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