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Enable license auto-renewal
The AnyDesk subscription is set to auto-renewal in the my.anydesk management portal when you purchase the license through our online store.
30 days prior to the current license expiration date, an auto-renewal notification for your license will be sent to your specified e-mail address.
To enable the license auto-renewal manually, you need to provide your preferred payment method first. Learn how to add a preferred payment method here.
❗ If you have unpaid invoices, you will not be able to turn on auto-renewal. You will first need to pay all your open invoices. Once paid, automatic renewal can be enabled.
To turn on the license auto-renewal:
- In your my.anydesk I or my.anydesk II account, go to the License tab.
- In the License section, turn on the Auto-Renewal toggle.
Disable license auto-renewal
If you wish to stop the automatic renewal of your license, you can turn it off in the my.anydesk management console. By deactivating license auto-renewal, your contract will be cancelled.
After you disable auto-renewal, the current license will be valid until its expiration date.
❗ You can only turn off the license auto-renewal (and cancel the contract) 31 days prior to the license expiration date.
To turn off license auto-renewal:
- In your my.anydesk I or my.anydesk II account, go to the License tab.
- In the License section, turn off the Auto-Renewal toggle.
Your subscription will be automatically cancelled and your account will be switched to the free plan at the end of your billing period.