Available for users who have chosen credit card as their preferred payment method.
❗ If you used an alternative payment method to buy a license and wish to manage the auto-renewal, submit this form to activate it.
Turn on Auto-Renewal
The AnyDesk subscription is set to auto-renewal in the my.anydesk management console when you purchase it through our online store.
❗ If you have unpaid invoices, you will not be able to turn on auto-renewal. You will first need to pay all your open invoices. Once paid, automatic renewal can be enabled.
30 days prior to the current license expiration date, an auto-renewal notification for your license will be sent to your specified e-mail address.
Enable a license subscription in my.anydesk I
- In your my.anydesk I account, go to the License tab.
- In the License section, turn on the Auto-Renewal toggle.
Enable a license subscription in my.anydesk II
- In your my.anydesk II account, go to the License tab.
- In the License section, turn on the Auto-Renewal toggle.
Turn off Auto-Renewal
If you wish to stop the automatic renewal of your license, you can turn it off in the my.anydesk management console. By deactivating license auto-renewal, your contract will be cancelled.
After you disable auto-renewal, the current license will be valid until its expiration date.
❗ You can only turn off the license auto-renewal (and cancel the contract) 30 days prior to the license expiration date.
Cancel a license subscription in my.anydesk I
- In your my.anydesk I account, go to the License tab.
- In the License section, turn off the Auto-Renewal toggle.
Cancel a license subscription in my.anydesk II
- In your my.anydesk II account, go to the License tab.
- In the License section, turn off the Auto-Renewal toggle.
Your subscription will be automatically cancelled and your account will be switched to the free plan at the end of your billing period.