License
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      I don't need AnyDesk anymore. How do I stop renewing?

       

      We are sorry to hear you want to leave! 

      If you wish to stop the automatic renewal, you can cancel it in the my.anydesk  management portal. By canceling the license subscription, your contract will end at the expiration date.

      After canceling your license subscription, you can continue to use your license until it expires. 

      🚨 You can cancel the renewal of your license subscription up to 30 days before the expiration date. 

      If you don't cancel 30 days before the expiration date, your license will be automatically renewed for another year. 

      You will receive an email notification 30 days before your license expiration date.

      To cancel your license subscription: 

      1. Sign in to your my.anydesk I or my.anydesk II account:
        1. In my.anydesk I: Go to Settings, and on the General tab, scroll down to the bottom of the page and click Cancel Subscription.
          cancel subscription
        2. In my.anydesk II: Go to the License tab and in the Subscription section, click Cancel Subscription. 
      2. On the pop-up window, confirm by clicking Yes, cancel subscription.   

      Your subscription will be canceled, and your account will switch to the free plan at the end of your license period.

      💡 For more information about auto-renewal, see License subscription.