Abusemanagement

scam abuse theft data call
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AnyDesk is a remote access tool, freely accessible for non-commercial use, to control desktops and other network devices remotely. It’s used by millions of users all around the world.

Note: AnyDesk can control your device! When installed, users with access granted may behave as administrator and install apps, copy, move or delete your data / personal information. Never grant access to unknown parties especially upon persuasive cold call attempts!
Note: To establish a session between devices, the incoming side always has to accept the request.

To maximize security, use ACL (Whitelist) and/or exclusive unattended access to filter incoming session requests. See Unattended Access

Rules for Remote-desktop software:
  1. Check authenticity of your browsed websites. Phishing Pages and malicious downloads may harm your data.
  2. Note that officials would not remote access your device.
  3. Do not share access codes to your devices.
  4. Never react to cold call attempts.
  5. Never give access to an unknown party, especially when portraying a legitimate company.
  6. Ask for identity credentials.
  7. Never react to calls from an unknown origin that want you to reveal information.
  8. Never reveal sensitive information or banking credentials.
  9. Be aware that legit corporations never cold call you to solve a problem, you call them first.
  10. Upon contact with scammers, record details and notify local authorities.


Currently executed schemes

Money theft by extracting data in mobile sessions in India:

newindianexpress.com - RBI Warning


Technicians from Microsoft want to clean your device from malicious software.

Scammers try to gain trust by pretending to represent a legitimate company. Microsoft will never cold call you.


Alleged Support from AnyDesk wants to solve a bug in Windows. In some cases even if you're on a mac.

AnyDesk will never contact you for support issues before you've requested us via ticket and provide us with contact information.
Furthermore, we exclusively provide support for issues with AnyDesk and never
contact customers for issues like banking or antivirus related.

Authorities

AnyDesk closely cooperates with law enforcement authorities to counter abuse. Users violating our terms of use are being banned upon identification.

To report scam contact: AnyDesk Abuse Management

Related pages:

Microsoft Report Scam

Google Report Scam