Menu Bar

Fullscreen full screen mode Administrator options settings

The menu bar located in the upper right corner contains options to configure AnyDesk and its sessions. In full screen mode, the menu bar is displayed when moving the cursor to the top edge of the screen. Some options are also available as Keyboard shortcuts. During session, additional session settings appear and the Main Menu displays available Permissions.

Main Menu

Main Menu during session with permissions
Settings » See Article
Address Book » See Article
Session Recording » See Article
• Enter Licence Key » retrieve key from MyAnyDesk Portal
• Help » Links the Help Center
• About » Displays version info and gets trace files

Session Settings

The session settings are only available during session.

Chat Keyboard Actions View

Actions Menu

  • Switch sides: Changes the direction of the presentation. Use this feature if you want to show something on your desktop to the remote user during a remote remote support session.
  • Ctrl + Alt + Del: Invokes the secure attention sequence on the remote machine (pressing these keys cannot be transmitted directly by AnyDesk, as the operating system does not permit it for security reasons). This option is only available if AnyDesk is installed on the remote machine or AnyDesk ist started with administrative rights.
  • Take screenshot: Saves the current session image to:

%homepath%\Pictures\AnyDesk

  • Settings: Opens the settings tab.
  • About AnyDesk: Provides version information.
  • Exit: Closes the current session. If installed, AnyDesk will still be running on the machine. This is indicated by the tray icon. If not installed (no tray icon), closing the last AnyDesk window will terminate AnyDesk and your machine will not be online in the AnyDesk network.


View Mode

Options to adjust the the appearance of the session:

  • Fullscreen mode: Switches AnyDesk to Fullscreen mode. (Aspect ratio is kept. To resize, use Auto Adopt Resolution)
  • Original: This option displays the image untouched in original remote resolution. If the remote desktop does not fit, the view will be scrolled to the mouse cursor position. In case the remote monitor needs less area than the local monitor, grey bars are inserted at the sides.
  • Shrink: This option shrinks the displayed image if necessary to ensure that it fits into the available screen space. Instead, grey bars are inserted at the borders.
  • Stretch: Unlike the above option, it stretches the image to cover the available screen. The image might appear blurry, if the remote monitors resolution is much lower than the local resolution.
  • Auto Adopt Resolution: Resizes the remote image to the local display aspect ratio, when the remote device differs. Same as Fullscreen, if aspect ratio is equal.


Quality

These settings determine the perceived quality of the connection. This is a trade-off between reaction speed (low lag) on the one side, and good rendition of the remote image on the other side. AnyDesk performs a detection of the connection quality during every session preamble. You can choose how the results of the connection quality measurement affects the rendition of the remote machine.


  • Best audio/video quality: This mode has the best rendition but at the highest cost of transmitted data. Use this mode with fast connections. You can select this mode on slower links as well if your work involves few data intensive operations, such as using a text editor.
  • Balanced: If selected, AnyDesk tries to choose the best trade-off between laggyness and image/audio quality.
  • Lowest reaction time: Choose this mode if you want the best reaction time and a feeling as if there are no transmission programs involved at all. This can visibly affect the image quality, depending on the connection speed.
  • Detect connection speed: If you unselect this option, the measured bandwidth is not used as a basis for selecting the quality. Instead, three predefined parameter sets are used. Not recommended. Use this mode if you suspect an error in the measurement of the connection quality.

Apart from image quality (which is DeskRT quality for GUI data and video/vp8 quality for fast moving natural images) and audio quality, some effects of the graphical user system will be disabled if needed in order to keep the bandwidth requirement low.


Visual Helpers

  • Show remote cursor: Determines whether AnyDesk renders the remote users cursor. This enables the user on the remote side to point you something.
  • Show move/size-helper: For slow internet connections, moving or resizing windows can get too slow for fluent work. Check this option so AnyDesk immediately shows the position of the remote window by overlaying a purple transparent rectangle.


Permissions

Permission set the sessions interaction with the user of the remote device.

  • Transmit sound: Choose whether to receive the remote sound given that the remote client has transmission enabled.
  • Control mouse and keyboard: Select this option if you only want to view the remote image and do not want to interfere with the remote user by accident.
  • Synchronize clipboard: If enabled, the clipboard of both devices is synchronized. (Text and files)
  • Block users input: Lock keyboard and mouse on the remote device. Useful to prevent interactions of the remote user with the session. Available if AnyDesk is installed or running with administrative privileges on the remote device.