See also Unattended Access
AnyDesk provides Two-Factor Authentication for the MyAnyDesk account, as well as for the AnyDesk client during a session request.
Use this method with an authentication app that utilizes "time-based one-time passwords"(TOTP).
Two-Factor authentication delivers ideal security for access of your devices.
AnyDesk requires a TOTP-Password that is set up by an authenticator.
This feature is meant to add a security layer to the password and not to replace it.
Solely the owner of the authenticator may initiate the session.
Settings & Setup
"Enable Two-Factor Authentication" in the security settings. Scan the QR-Code or paste the key into your authenticator.
Use the authenticator of your choice.
Establishing a session
The 6-digit authorization key from the authenticator is requested directly or after the unattended access password is either typed in or submitted automatically.
Make sure that the system time on the device with the authenticator app and the device with 2FA are in sync.
Otherwise the authenticator code might not be accepted, the "Enable authenticator" button stays grayed out.
Two-Factor Authentication for my.anydesk.com.
Recommended authenticator apps
The following apps are tested and recommended:
- Google Authenticator
- Microsoft Authenticator
Print the recovery key to restore your account when needed.
DO NOT PROCEED WITHOUT SAVING OR PRINTING THE RECOVERY KEY.
The recovery key cannot be retrieved or reset.
In case you lose the ability to login to your account using 2FA and don't have access to the recovery key,
please contact AnyDesk Technical Support