Table of Contents
AnyDesk supports a range of operating systems and graphics hardware.
The default renderer is for Windows is Direct3D where performance is generally the best in full screen mode. Please note that render performance is highly dependent on the graphics card.
If a session has poor performance, check whether another program occupies too much GPU resources. For example, HD-video streaming during the session consumes high bandwidth and can lower performance.
You can free GPU resources for AnyDesk by going to full screen mode or by minimizing the interfering application.
Handle rendering problems by selecting a lower rendering mode in Settings > Display > Hardware Acceleration.
If you encounter rendering issues, we would recommend trying DirectDraw first. We would only recommend disabling hardware acceleration as the last resort.
Note: Direct3D Rendering gains exclusive rights to the GPU for a single display. Hence multiple sessions on several displays can only have one display in full screen mode. The second session must be in windowed mode. To have several separate sessions on multiple displays switch the rendering mode to DirectDraw.
- Applications that also access the network can lead to slower transmission.
- No hardware acceleration is not recommended and will reduce performance.
- Direct3D is not available on Windows XP.
- Windows Server, Windows 7 without Aero, and Windows XP devices can use the mirror driver to increase render performance. Please see Mirror Driver.
For more information, please see Display.