Help Center

The Help Center describes AnyDesk and its features. Use the search bar or article list to find the solution for your problem. In case you cannot find a proper explanation for your problem, contact: support@anydesk.com




FAQ

Do I need to install AnyDesk?

AnyDesk will have elevated privileges when installed. Connecting to a client with AnyDesk installed won't run into trouble controlling Admin (UAC) required applications. However you can request elevation remotely to clients that run AnyDesk portable. The login credentials can be entered remotely, the following UAC prompt must be confirmed manually from the remote side. Each installation has its unique ID and is bound to a specific license.


Can I use my own namespace?

Yes, you may choose your own namespace for registered clients in on my.anydesk.com if you're using a Professional or Enterprise licence. See MyAnyDesk_Portal


How to make multiple connections?

AnyDesk is multitude capable. Based on your license, your client can have multiple sessions simultaneously. Free and Lite license will only allow one simultaneous session. The Professional license and the PowerUser features, enable unlimited amounts of connections for each licensed seat.


Can I transfer files with AnyDesk?

Yes, see: File Manager and File Transfer


Where do I find my invoices?

Your invoices can be found in the MyAnyDeskPortal.


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