The Help Center describes AnyDesk and its features. Use the search bar or article list to find the solution for your problem. In case you cannot find a proper explanation for your problem, contact: firstname.lastname@example.org
The online status of the clients is disabled and shown as grey. All other services are online! Oct 17, 08:00 CEST
Do I need to install AnyDesk?
AnyDesk will have elevated privileges when installed. Connecting to a client with AnyDesk installed won't run into trouble controlling Admin (UAC) required applications. However you can request elevation remotely to clients that run AnyDesk portable. The login credentials can be entered remotely, the following UAC prompt must be confirmed manually from the remote side. Each installation has its unique ID and is bound to a specific license.
How to make multiple connections?
AnyDesk is multitude capable. Based on your license, your client can have multiple sessions simultaneously. Free and Lite license will only allow one simultaneous session. The Professional license and the PowerUser features, enable unlimited amounts of connections for each licensed seat.
Can I transfer files with AnyDesk?
Yes, see: File Manager and File Transfer
Where do I find my invoices?
Your invoices can be found in the MyAnyDeskPortal.