The Help Center describes AnyDesk and its features. Use the search bar, [list of articles] or [FAQ] to find information or the solution for your case.
For supportd related issues contact: [Support]. For sales inquiries always use: [Sales]
Do I need to install AnyDesk?
AnyDesk will have elevated privileges when installed. Connecting to a client with AnyDesk installed won't run into trouble controlling Admin (UAC)
However you can request elevation remotely to clients that run AnyDesk portable. The login credentials can be entered remotely, the following UAC prompt must be confirmed manually from the remote side. Each installation has its unique ID and is bound to a specific license.
Register or remove the AnyDesk license to a device
How to reset 2FA / Two Factor Authentication
Do I need to be present at the remote side to start a session? (Unattended Access)
No, you can set a "password for unattended access" to gain access remotely. See Unattended Access
More Frequently Asked Questions